Weather Announcements
For information about closings and delays due to weather, tune in to FM100. The Y generally follows the decision made by Austin Public Schools. If they close, we will
cancel all youth classes. We will also try to update our website in a timely matter.
Refunds & Credits
If a program is cancelled, all enrollees will receive a full refund of program fees. If a participant withdraws from a program before the first week of classes, a full program credit will be issued. If a participant withdraws after the 1st week of class, no credit will be issued. Classes canceled due to inclement weather will not result in any
refund or credit of the class fee. Absences by members will not result in a refund or credit. Membership fees are non-refundable.
Cancellations/Make-Up
Classes cancelled by the Y due to instructor illness will be rescheduled for make-up if possible. Classes cancelled due to inclement weather will not be rescheduled.
Absences by members/participants will not result in any rescheduling.
Returned Checks
All returned checks and bank drafts will be assessed a $10 processing fee.
Schedules & Registration
The Y reserves the right to alter schedules or cancel classes. No registrations will be taken over the phone. Registrations may be done online or at the Front Desk.
Attire
Appropriate shirts, shorts and footwear are required
during exercise in the workout rooms and gym. Sports bras alone are not permitted. Proper swimming suits are required when using the pool.
Lost and Found
The Y is not responsible for lost/stolen property. We do keep any lost/found items at the Front Desk for a limited time.
Multi-Media Policy
Y programs and events are often photographed and videotaped for promotional purposes. If you do not wish to be included in promotional materials, please indicate this to the Y event and/or staff. The use of cell phones and other electronic devices is prohibited in ALL locker rooms and restrooms.
Accident/Incidents
Contact a Y staff person immediately if there is an
accident, injury or unusual incident. We are here to assist you. However, please be advised that the Y does not carry public health or accident insurance. All individuals participate at their own risk.
Abuse Prevention
Your child’s safety is our top priority. That is why we have established an abuse prevention program, and run background checks on all of our employees and
volunteers. To learn more about how the Y takes steps to protect children, please contact our Executive Director.
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